Shipping & Delivery

Effective Date: June 20, 2026

Welcome to Savylive

Thank you for choosing Savylive for your jewelry shopping needs. At Savylive, we are committed to providing a transparent, reliable, and secure shipping experience for every customer. This Shipping Policy explains our shipping procedures, processing times, delivery estimates, shipping costs, carrier information, and important terms related to the delivery of your orders.

Our collection includes carefully crafted jewelry pieces, including rings, necklaces, earrings, and bracelets. Every order is prepared with attention to detail to ensure that your selected items arrive safely and in excellent condition.

By placing an order with Savylive, you acknowledge and accept the terms described in this Shipping Policy.

Shipping Destination

Savylive currently ships orders throughout the United States. We continuously work with trusted shipping partners to ensure dependable delivery services.

Delivery availability may vary depending on your location, carrier limitations, weather conditions, holidays, or unexpected circumstances. If any issue affects our ability to ship your order, our support team will contact you as soon as possible.

Order Processing Time

After your payment is successfully completed and your order is confirmed, we begin preparing your jewelry for shipment.

Our standard order processing schedule is shown below:

Business days include Monday through Friday and do not include weekends or public holidays.

During the handling period, our team performs order verification, product inspection, careful packaging, and preparation for carrier pickup to help ensure every package meets our quality standards.

Daily Order Cut-Off Time

The daily order cut-off time is:

5:00 PM EST (Monday – Friday)

Orders placed before 5:00 PM EST on a business day will begin processing on the same business day.

Orders placed after the cut-off time, during weekends, or on holidays will begin processing on the next available business day.

Examples:

• An order placed at 10:00 AM EST on Monday will begin processing on Monday.
• An order placed at 7:00 PM EST on Wednesday will begin processing on Thursday.
• An order placed on Saturday will begin processing on the following Monday.

Shipping Methods, Delivery Time & Cost

Savylive cooperates with reliable shipping carriers to ensure secure and timely deliveries. Depending on your location and carrier availability, your package may be delivered by:

• USPS
• UPS
• FedEx

Our standard shipping details are listed below:

The estimated delivery time is calculated from the date your order is processed and shipped. Delivery estimates are provided as a guideline and may be affected by carrier operations or unforeseen circumstances.

Shipping Confirmation & Tracking Information

Once your order has been shipped, Savylive will send a shipping confirmation email containing your tracking information.

Tracking details allow you to monitor the status and progress of your shipment. Please allow approximately 24–72 hours for tracking updates to appear after the carrier receives your package.

If you have not received tracking information within the expected timeframe, please contact our customer support team for assistance.

Accurate Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please verify the following information before submitting your order:

• Full recipient name.
• Correct street address.
• Apartment, suite, or unit number when applicable.
• City, state, and ZIP code.
• Valid email address and contact information.

Savylive is not responsible for delays, unsuccessful deliveries, or additional charges caused by incorrect or incomplete shipping information provided by customers.

If you notice an address mistake after placing an order, please contact us immediately. We will try our best to update your information before your package is shipped; however, modifications cannot be guaranteed after the order has entered the shipping process.

Order Changes and Shipping Adjustments

Customers who wish to make changes to their shipping details should contact Savylive as soon as possible.

Requests for address changes, corrections, or other shipping adjustments can only be accommodated before the order has been processed and transferred to the shipping carrier.

Once a package has been shipped, any changes may be subject to carrier policies and limitations.

Delayed Delivery

Although we make every effort to deliver orders within the estimated timeframe, delays may occasionally happen due to circumstances beyond our control.

Possible causes of shipping delays include:

• Severe weather conditions.
• Natural disasters.
• Transportation interruptions.
• High-volume seasons and holidays.
• Carrier operational delays.
• Incorrect delivery information.
• Other unexpected logistical situations.

If your package is delayed, we recommend checking your tracking information first. If you require additional support, please contact our customer service team and we will help investigate the situation.

Lost Packages

If your package appears to be lost or your tracking information has not updated for an unusually long period, please contact Savylive.

Our support team will communicate with the shipping carrier and assist with the investigation process. Resolution times may vary depending on the carrier’s procedures and the details of each case.

Delivered but Not Received

If your tracking information indicates that your package has been delivered but you cannot find it, please take the following steps:

1. Check your mailbox, porch, and other secure locations around your property.
2. Ask family members, neighbors, or building management whether they accepted the package on your behalf.
3. Contact the shipping carrier to obtain additional delivery details.
4. Allow a short period of time, as some carriers may mark packages as delivered before final placement.

If the package still cannot be located, please contact Savylive for further assistance.

Damaged Items During Shipping

Savylive carefully inspects and packages all jewelry products before shipment. However, damage may occasionally occur during transportation.

If you receive a damaged item, please contact us as soon as possible and provide:

• Your order number.
• A description of the issue.
• Clear photographs of the damaged item and packaging.

Our team will review your case and work with you toward an appropriate solution.

Multiple Shipments

Orders containing multiple products, such as rings, necklaces, earrings, and bracelets, may occasionally arrive in separate packages.

This may happen due to inventory availability, packaging requirements, or shipping logistics. If your order is shipped separately, tracking information for each package will be provided whenever available.

Shipping Restrictions

Savylive reserves the right to select the most suitable shipping carrier, including USPS, UPS, or FedEx, based on delivery efficiency and service availability.

Some locations may have shipping restrictions or limited carrier services. In such cases, our support team will contact customers to discuss available options.

Peak Season & Holiday Shipping

During holidays, promotional events, and periods of unusually high order volume, processing and delivery times may require additional time.

Customers are encouraged to place orders early for special occasions, gifts, and holiday purchases to allow sufficient time for delivery.

Customer Support

If you have any questions regarding your shipment, delivery status, tracking information, or any other shipping-related matter, please contact us.

Store Name: Savylive
Email: support@savylive.com
Customer Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday

Our customer support team is committed to providing timely assistance and ensuring that your shopping experience with Savylive is smooth and satisfactory.

Changes to This Shipping Policy

Savylive reserves the right to modify, update, or revise this Shipping Policy at any time to reflect changes in shipping practices, operational requirements, or applicable regulations.

Any changes will become effective immediately after being published on our website. Customers are encouraged to review this page periodically to stay informed about our current shipping terms.

Thank you for shopping with Savylive. We appreciate your trust in our jewelry collections and remain dedicated to delivering your rings, necklaces, earrings, and bracelets safely, securely, and efficiently.